MEYOU Privacy Policy

1. Who We Are

“MEYOU” is a social calling platform that enables users to connect through voice and video interactions.

References to “you” or “user” mean any individual using our Platform.

2. Consent

By using MEYOU, you:

• Consent to collection and use of your data as described in this Policy
• Agree to our Terms of Use and Community Guidelines
• Acknowledge that refusal may limit access to services

3. Information We Collect

We collect the following categories of information:

a. Account Information

• Mobile number (OTP verification)
• Name, gender, age range
• Profile photo / avatar

b. Device & Technical Data

• IP address, device ID, OS, app version
• Network, performance, crash logs

c. Usage & Interaction Data

• Call metadata (time, duration, frequency)
• User interactions, preferences
• Reports, feedback, complaints

Important: MEYOU does not record calls by default. However, data may be reviewed for safety, fraud detection, or legal compliance.

d. Location Data

• Approximate location via IP or device (if enabled)

e. Payment & Transaction Data

• Purchase history (Coins, virtual items)
• Payment status (processed via secure third-party gateways)

f. Optional Permissions

• Gallery access (for profile image upload)
• Contacts (only with consent for invite features)

4. How We Use Your Information

We use your data to:

• Provide and operate calling services
• Match users and improve interaction quality
• Ensure platform safety and prevent abuse
• Detect fraud, spam, or illegal activities
• Process payments and manage Coins
• Improve features, performance, and user experience
• Comply with legal obligations

5. User Safety & Monitoring

To maintain a secure platform:

• We use AI-based monitoring systems
• We may review reported interactions
• We take strict action on violations

This may include:

• Content removal
• Account suspension or permanent ban
• Reporting to law enforcement authorities

6. Sharing of Information

We do not sell your personal data.

We may share data with:

a. Service Providers

Hosting, analytics, payments, security, and support partners

b. Legal Authorities

When required under law, court orders, or investigations

c. Business Transfers

In case of merger, acquisition, or restructuring

7. Public Information & User Interaction

• Your profile (username, gender, etc.) may be visible to other users
• During calls, your voice/video is shared with the other participant
• Any information you voluntarily share is at your own risk

8. Data Retention

We retain your data:

• As long as your account is active
• As required by law or for legitimate business purposes

Even after deletion, certain data may be retained for:

• Legal compliance
• Fraud prevention
• Dispute resolution

9. Your Rights

You have the right to:

• Access your data
• Update or correct your information
• Delete your account
• Withdraw consent

To exercise your rights, contact: support@meyouapp.com

10. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure.

Users are responsible for maintaining confidentiality of their account credentials.

11. Children’s Privacy

MEYOU is strictly 18+ only. We do not knowingly collect data from minors. Any such accounts will be removed immediately.

12. Third-Party Services

The Platform may include third-party integrations (payments, analytics, etc.). We are not responsible for their privacy practices.

13. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Improve user experience
• Analyze usage and performance
• Personalize content and ads

Users can control cookies through device/browser settings.

14. Communication from Us

We may send:

• Service-related notifications
• Security alerts
• Important updates

These are necessary and cannot be opted out unless you stop using the Platform.

15. Data Storage

Your data may be stored on secure cloud servers (such as AWS, Google Cloud, or similar providers) with appropriate safeguards.

16. Disclaimer

While we take reasonable steps to protect your data, transmission over the internet is not completely secure. MEYOU cannot guarantee absolute security.

17. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

Continued use of the Platform indicates acceptance of the updated Policy.

18. Contact Us

For any questions, complaints, or data-related requests:

Email: support@meyouapp.com

Address:
COMPASS DIGITAL
Flat No: 504, Unnat Nagar Hill View,
Goregaon West, Mumbai, Maharashtra, India – 400104